Stephenson Electric Co.
512 Water Street
Fenton, MO 63026
Mr. Santo Albright,
I wanted to take a moment to thank you for a job that was performed and completed to our satisfaction. There were many obstacles that your staff identified and completed in a professional manner. I cannot review all the unforeseen problems that arose on the project but you took responsibility for solving them to complete the project as bid. Mary Medlock is to be complimented on her role in this project. When we would call reporting a problem, she knew exactly how to receive the call, identify the correct person on your staff to handle the problem and kept us up to date on the process and timing of response. Neal Karn, a very talented and experienced electrician, knew exactly how to identify the problem source and expertly and efficiently corrected the mistakes; completing the project in a satisfactory manner. There are not many companies that have this work ethic and skill, you and your staff are to be commended.
You can rest assured, if I know of any one that needs electrical work done your company will be highly recommended.
Bill and Kay
512 Water Street
Fenton, MO 63026
Dear Sir or Madam:
During the past week we have received services from your firm. Ken, Scott, and Ron have all been on site. I need to tell your that I have been impressed with all three of these men. Their knowledge, skill, and professionalism were impressive commendable. And their good and collaborative spirit were much valued and enjoyed by us. Sad to say we have not seen much of this in the trades of late. Please know that I will call again if we need further assistance and will surely recommend your firm to others.
Also, I need to say that Mary has been most gracious and helpful on the telephone. You all run a good shop and you ought to be proud of your people and the services they provide. Man thanks to you all and have a great Thanksgiving season.
The Rev. J. Edwin Heathcock, Phd
"I also want to take this opportunity to commend Neal Karn and Jimmy Medlock for the outstanding job they did for us in performing all the electrical work in our home. They were here every morning by 7AM and always displayed an outstanding attitude and are excellent electricians. Stephenson Electric is very fortunate to have these two gentleman on their payroll.
I will definitely recommend my neighbors and friends to use Stephenson Electric for any electrical work they need done. I will also recommend they request Neal and Jimmy to perform the work.
Thank your again for the outstanding work. I am a 110% satisfied customer and will definitely use your company for all by future electrical needs."
July 22, 2008
Just a note to let you know I am well satisfied with your recent job at my home.
Scott was very efficient, and to the point, and explained why it was important to change our old system.
Rick and Tom, who did all the changes were courteous and helpful to answer all my questions. They worked hard and made me feel the job was being done right. And they left everything spotless when they were finished.
I will recommend your company to others, and I thought you would appreciate a “thank you” instead of a complaint.
To: Stephenson Electrical
To the crew at S. E. Happy Holidays and thanks for such good personable service all the time.
July 2, 2002
I would like to take this opportunity to thank you on behalf of the Fenton Explorer Post 9932 for your donation. Your contribution is greatly appreciated and will enable us to travel to Flagstaff, Arizona and compete in the National Law Enforcement Exploring Conference. Your support of this program not only enhances the young adults but also the community.
Officer Michelle Price, DSN 3031
Fenton Precinct Explorer Advisor
Saint Louis County Police Department